Clicks and bricks Podcast

Episode #293: Dr. Nanette Nuessle

Dr. Nanette Nuessle of Beat Down Burnout: Using Personality Science to Cure Workplace Burnout

Who she is & why she matters:
Dr. Nanette Nuessle is a pediatric hospitalist who has practiced across 15 states—and the founder of Beat Down Burnout. After witnessing burnout and bullying firsthand in hospitals, she built a communication-driven approach powered by the BANK personality framework (Blueprint, Action, Nurturing, Knowledge) to help teams reduce anxiety, resolve conflict, and work better together.

Episode snapshot:
From 168-hour on-call weeks to conflict on labor & delivery floors, Dr. Nan shares how miscommunication fuels stress—and how decoding values can flip a unit from competitive to collaborative in days. Her story is a playbook for healthcare leaders, IT teams, and any organization serious about culture, retention, and results.

Key Takeaways from the Episode:

  • Bullying drives burnout. She’s seen physicians bully nurses, nurses bully physicians, and peers bully peers—often tied to inequities (call schedules, bonuses, recognition).

  • BANK makes the invisible visible. By identifying core values (Blueprint, Action, Nurturing, Knowledge) in 90 seconds, teams can tailor messages that land—and stop fights before they start.

  • Proof in the metrics. Speaking to people’s top two values dropped one unit’s anxiety from “10/10 to 3/10 in three days,” sparked cross-unit collaboration, and improved staffing flexibility.

  • Practical tooling wins. Simple cues (color stars on badges reflecting personality order) helped staff “turn the tag, read the values, and connect” in the moment—especially under pressure.

  • Programs that meet you where you are. Beat Down Burnout offers on-site training with a 90-day accountability program, CME-eligible options, leadership tracks, and individual coaching.

👉 Watch the full episode now on YouTube: https://www.youtube.com/watch?v=U5fo-8UQB5w 

Memorable Quote:

“It starts with knowing how to communicate—and meeting people where they’re at.”

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