Clicks and bricks Podcast

Episode #159: The Alternative Board – Graeme Ward

Guest Profile: Graeme Ward of The Alternative Board – Helping Business Owners Take Back Control Meet Graeme Ward, serial entrepreneur and facilitator at The Alternative Board (TAB) in The Woodlands. With decades of hands-on business experience — including launching a radio station from scratch and turning around a failing tech company — Graeme brings hard-earned wisdom to help entrepreneurs stop being dragged by their business and start leading it. If your company feels like a big dog walking you, this episode is for you. Graeme shares how TAB gives business owners structure, accountability, and a peer group to regain control — not just of their company, but of their lives. This Episode’s Highlights From Chaos to Clarity: Graeme’s leadership turned a struggling dot-com era tech firm into a thriving, process-driven company — all during a market crash. Team Culture Wins: Empowering employees and removing toxic micromanagement helped land a $2.4M U.S. Coast Guard contract. TAB’s Sweet Spot: TAB is ideal for owners with 10–30 employees and $1M–$10M in revenue — when every hire really starts to matter. Culture Over Clock-In: Treating people with flexibility, empathy, and respect leads to better retention and performance. Entrepreneurship = Adaptability: Graeme proves that knowing when to pivot, let go, or build structure is key to business longevity. Watch the full interview with Graeme Ward on YouTube: https://www.youtube.com/watch?v=YLoRMyXRVeo Memorable Quote: “Sometimes your business starts running you — TAB helps you take the reins back.” Want to be a Guest on our Show? Apply Now Connect with Graeme Facebook Linkedin Globe

Episode #153: Express Employment Professionals – Brent Pollington

Guest Spotlight: Brent Pollington – Express Employment Professionals Vancouver Meet Brent Pollington, the Franchise Leader Driving Vancouver’s Hiring Game ForwardBrent Pollington isn’t just another franchise owner—he’s a powerhouse in Vancouver’s recruiting space. As the owner of Express Employment Professionals Vancouver, Brent broke even and saw profits within just six months of launching his franchise. How? Relentless hustle, deep industry expertise, and a systemized approach to hiring that sets his team apart. In Episode 153 of Clicks & Bricks, Brent opens up about the realities of owning a franchise, the mindset shift it takes to move from employee to business owner, and the extensive process his team uses to match top talent with the right opportunities. If you’re an aspiring entrepreneur or business leader struggling with hiring, this episode is a must-watch. 5 Key Takeaways from Brent’s Episode: Hard work beats hype: Brent reached profitability fast, but only through 100+ door pulls per week and aggressive local outreach. The three pillars of hiring success: Recruiting, onboarding/training, and employee accountability all play critical roles in long-term staff retention. Franchising isn’t automatic success: Opening a franchise gives you the tools—but you still have to make the phone ring. Don’t under-hire: Brent shares how running lean backfired—and why he now believes in over-hiring for stability. Hiring is about systems, not just resumes: Soft skills, motivation, and the ability to learn often trump experience if you have the right internal training structure. Want to learn how Brent made it happen?Watch the full episode on YouTube now:https://www.youtube.com/watch?v=yxam17MIUA0 Memorable Quote: “Opening your doors doesn’t mean business will come—you’ve got to go out and get it.” Want to be a Guest on our Show? Apply Now Connect with Brent Facebook Linkedin Youtube