Episode #269: Alicia Pierre
Alicia Butler Pierre is the powerhouse behind Equilibria, a boutique operations management firm based in Atlanta, Georgia. With a background in chemical engineering and an MBA, Alicia transformed her knack for organization into a thriving business that builds operational infrastructure for fast-growing small businesses. Her journey from corporate process engineer to entrepreneurial trailblazer is a masterclass in following intuition and embracing risk.
Episode #135: Intelligent Actions – David Blagden
David Blagden of Intelligent Actions: Turning Chaos into Clarity with Custom Workflow Systems David Blagden is the founder of Intelligent Actions, a UK-based company that helps small and medium-sized businesses scale by capturing and automating internal processes. A former Fortune 100 executive, David now dedicates his expertise to building custom digital workflows that reduce stress, eliminate bottlenecks, and free business owners from working 15-hour days. Top 5 Takeaways from the Episode: Repeatable = Scalable: David emphasizes that scalability is only possible when a business has repeatable processes in place—chaos doesn’t scale. “Johnny Knowledge” Is Dangerous: Many businesses rely on one person’s undocumented expertise. Capturing this tribal knowledge is essential for sustainability. Process Digitalization ≠ Automation: David’s approach doesn’t replace people—it routes the right task to the right person at the right time. Rework Is the Most Expensive Work: A standardized, step-by-step workflow helps eliminate costly do-overs and improves quality control. Real Client Wins: One business owner went from 15-hour workdays to having his VA handle the workload in 4 hours—all by mapping and implementing the right workflow. Want to stop spinning your wheels and start scaling your business with repeatable systems? Watch the full episode now at: https://www.youtube.com/watch?v=omFzjtm4InY Memorable Quote: If you do something regularly, it’s a process—and if it’s a process, we can capture it, improve it, and scale it. Want to be a Guest on our Show? Apply Now Connect with David Linkedin