Mark Graban — My Favorite Mistake
Mark Graban is a serial author, consultant, and host of the podcast My Favorite Mistake. He’s written multiple books—including Lean Hospitals, Healthcare Kaizen, and Measures of Success—and helps leaders translate “lean” from a buzzword into practical, people-first improvement. Mark matters because he shows founders and operators how to make work easier so safety, quality, and productivity rise as outcomes—not as compromises.